Frequently Asked Questions

Add the products you want to your cart, press Check Out and follow the steps. Once your order is placed you will receive an order confirmation by email.

We currently deliver within the United Arab Emirates free of charges, and for GCC countries with additional fees based on the provided address, the fees for GCC outside UAE will be defined based on the order size, qty, wieght, and will be confirmed with the customers befor processing the order

Our standard delivery time within the UAE is 2 business days. And outside UAE 5 to 8 business days , order details and shipping information will be communicated to your given email adress after confirmin and placing the order

Our refund and returns policy lasts 30 days. To be eligible for a return, your item must be unused, in its original condition, and in the original packaging, and we require a receipt or proof of purchase. Customers are responsible for return shipping costs. Please read the full Refund and Returns Policy.

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, email us at info@auto360.ae.

Once we receive and inspect your return, we will notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed and applied to your original method of payment, and the time depends on banks polices

Please ask us before you order. Use our contact page or email info@auto360.ae with your vehicle model and year and we will help.